Terms of service
E-commerce Terms and Conditions and Privacy Policy
The Consumer Buyer expressly declares to make the purchase for purposes unrelated to the commercial or professional activity exercised.
Identification of the Supplier
The goods subject to these general conditions are sold by Lavinia Scafi, with VAT number IT17489931000, hereinafter referred to as "Supplier".
1. Definitions
1.1. The term "online sales contract" shall mean the purchase and sale contract relating to the Supplier’s tangible movable goods, concluded between the Supplier and the Buyer as part of a distance selling system using electronic means, organized by the Supplier."
1.2. The term "Consumer Buyer" means a consumer who is a natural person who makes the purchase, as referred to in this contract, for purposes other than commercial or professional activity.
1.3. The term "Supplier" means the person indicated in the epigraph or the person supplying the goods sold by e-commerce.
2. Subject matter of the contract
2.1. Under this contract, respectively, the Supplier sells and the Consumer Buyer purchases remotely through electronic means the movable tangible goods indicated and offered for sale on the website https://www.erromano.com/
2.2. The products referred to in the previous paragraph are shown on the website:
erromano.com
3. Procedure for concluding the contract
3.1. The contract between the Supplier and the Consumer Purchaser shall be concluded exclusively through the Internet network through the Consumer Purchaser’s access to https://www.erromano.com/, where, following the procedures indicated, the Consumer Buyer will arrive to formalize the proposal for the purchase of the goods referred to in point 2.1 of the previous article.
4. Conclusion and effectiveness of the contract
4.1. The purchase contract shall be concluded by filling in the exact form and agreeing to the purchase by means of an online subscription, in which the details of the purchaser and of the order, the price of the goods purchased are indicated, the shipping costs and any additional charges, the methods and terms of payment and the address where the goods will be delivered.
4.2. When the Supplier receives the order from the Consumer Buyer, it shall send an e-mail confirmation or display a web page confirmation and summary of the order, printable, which also shows the data referred to in the previous paragraph.
4.3. The contract shall not be deemed to have been concluded between the parties in breach of the foregoing.
5. Method of payment and refund
5.1. Any payment by the Consumer Buyer may only be made by means of one of the methods indicated on the appropriate website by the Supplier.
5.2. Any refund to the Consumer Buyer will be credited through one of the methods proposed by the Supplier and chosen by the Consumer Buyer, in a timely manner and, in case of exercise of the right of withdrawal, as regulated by art. 13, point 2 and ss. of this contract, within 30 days from the date on which the Supplier became aware of the withdrawal itself.
5.3. All communications relating to payments shall be made on a dedicated encrypted line of the Supplier. The Supplier guarantees the storage of this information with an additional level of security encryption and in accordance with the provisions of the current legislation on the protection of personal data.
6. Delivery times and methods
6.1. The Supplier shall deliver the products selected and ordered, in the manner chosen by the Buyer or indicated on the website at the time of the offer of the goods, as confirmed in the e-mail referred to in point.
6.2. Shipping times may vary from the day of the order to a maximum of 7 working days from the confirmation of the order. In the event that the Supplier is not able to make the shipment within this period but, in any case, within the period indicated in the following point, it will be given timely notice by e-mail to the Buyer.
7. Prices
7.1. All sales prices of the products displayed and indicated on the https://www.erromano.com/ website are expressed in euro and are offered to the public pursuant to art. 1336 c.c.
7.2. The sales prices referred to in the previous paragraph shall include VAT and any other taxes. Shipping costs and any ancillary charges, if any, although not included in the purchase price, must be indicated and calculated in the purchase procedure before the order is placed by the consumer Buyer and also contained in the summary web page of the order made.
7.3. The prices shown for each item offered to the public shall be valid until the date indicated in the catalogue.
7.4 All coupon discounts cannot be combined with each other and are valid for one use only unless otherwise specified.
8. Availability of products
8.1. The Supplier ensures the processing and processing of orders without delay through the telematic system used. For this purpose, it indicates in real time, in its electronic catalog, the number of products available and those not available, as well as shipping times.
8.2. If an order exceeds the quantity in the warehouse, the Supplier, by e-mail, will inform the consumer Buyer if the goods are no longer bookable or what are the waiting times to obtain the chosen goods, asking if you intend to confirm the order or not.
8.3. The Supplier’s IT system shall confirm as soon as possible that the order has been registered by sending the User an e-mail confirmation in accordance with point 4.2
9. Limitations of liability
9.1. The Supplier assumes no liability for defects attributable to force majeure in the event that it fails to execute the order within the time prescribed by the contract.
9.2. The Supplier shall not be liable to the consumer Purchaser, except in the case of wilful misconduct or gross negligence, for inefficiencies or malfunctions connected with the use of the Internet outside its control or its sub-suppliers.
9.3. The Supplier shall also not be liable for damages, losses and costs incurred by the Consumer Purchaser as a result of non-performance of the contract for reasons not attributable to him, The Consumer is entitled only to the full refund of the price paid and any ancillary costs incurred.
9.4. The Supplier assumes no liability for any fraudulent and unlawful use that may be made by third parties, credit cards, cheques and other means of payment, for the payment of the products purchased, where it demonstrates that it has taken all possible precautions on the basis of the best current knowledge and experience and on the basis of its ordinary diligence.
9.5. In no case shall the Consumer Buyer be held liable for delays or errors in payment if he proves that he has made the same payment in the time and manner indicated by the Supplier.
10. Liability for defect, proof of damage and indemnification: Supplier’s obligations
10.1. Pursuant to Art. 114 and ss. of the Consumer Code, the Supplier is responsible for the damage caused by defects in the goods sold if it fails to communicate to the Damaged, within the period of 3 months from the request, the identity and domicile of the producer or the person who supplied the goods.
10.2. The above request, by the Damaged, must be made in writing and must indicate the product that caused the damage, the place and the date of purchase; it must also contain the offer in view of the product, if it still exists.
10.3. The Supplier shall not be held liable for the consequences of a defective product if the defect is due to the conformity of the product, a mandatory legal standard or a binding order, or if the state of scientific and technical knowledge at the time when the product was put into circulation did not yet allow the product to be considered defective.
10.4. No compensation shall be payable if the Injured Party has been aware of the defect of the product and the hazard that resulted therefrom and has nevertheless voluntarily exposed himself to it.
11. Obligations of the Consumer Buyer
11.1. The Consumer Buyer undertakes to pay the price of the purchased goods in the time and manner indicated in the contract.
11.2. The Consumer Buyer undertakes, once the online purchase procedure has been completed, to print and retain this contract.
11.3. The information contained in this contract has, however, already been viewed and accepted by the consumer Buyer, who acknowledges this, as this step is made mandatory before the purchase confirmation.
12. Protection of confidentiality and processing of consumer data
12.1. The Supplier protects the privacy of its customers and guarantees that the processing of data is in compliance with the provisions of the privacy policy referred to in Legislative Decree no. 196 of June 30, 2003 *
12.2. Personal and tax personal data acquired directly and/or through third parties by the Supplier, the data controller, are collected and processed in paper, computer, electronic form, in relation to the processing methods with the purpose of registering the order and activating the procedures for the execution of this contract and the related necessary communications, in addition to the fulfilment of any legal obligations, as well as to allow an effective management of business relationships to the extent necessary to perform the service requested (art. 24, paragraph 1, lett. b, d.lgs. 196/2003) **
12.3. The Supplier undertakes to treat the data and information transmitted by the consumer Buyer confidentially and not to disclose them to unauthorized persons, or to use them for purposes other than those for which they were collected or to transmit them to third parties. Such data may be provided only at the request of the judicial authority or other authorities authorized by law.
12.4. Personal data will be communicated, after signing a commitment to confidentiality of the data, only to subjects delegated to the accomplishment of the activities necessary for the execution of the contract stipulated and communicated exclusively for this purpose.
13. How to store the contract
13.1. Pursuant to art. 12 of Legislative Decree no. 70/2003, the Supplier informs the consumer Buyer that every order sent is stored in digital/paper form on the server/at the Supplier’s headquarters according to confidentiality and security criteria.
14. Final clause
This contract repeals and replaces any agreement, understanding, negotiation, written or oral, previously made between the Parties and concerning the subject matter of this contract.
